Indigo Restaurant • The Blue Mansion

Absolutely worth visiting Indigo restaurant for the lunch degustation. The food was incredible, matched with excellent service. Jalal was attentive, yet didn’t hover over us. Empty glasses and plates were removed promptly. Bread crumbs combed away. This was a five-star experience which would have cost triple the price in Australia. Such a beautiful atmosphere, beautiful servers, beautiful food. Thank you to the wonderful team at Indigo for such a memorable experience.

Beautiful mansion, but you can explore it WITHOUT dining here. One of the worst services I have experienced. The Blue Mansion is undeniably beautiful, but unfortunately, the service was exceptionally disappointing. We made a high tea reservation two days beforehand, yet the staff was completely unprepared. No one informed us about the ongoing Music Makers event, we were sent upstairs and downstairs trying to find the high tea location, and the food was not ready even though tea had already been served. We were left sitting in the bare bar (it was suppose to be in the courtyard) with no explanation or updates for 30 minutes. Did we not make reservations so they could prepare the high tea set beforehand? We were the only ones at the high tea and were told that they should have informed us about the event. Should have, could have - they did not. When I asked for management's contact and for the remaining scones to be packed as I was too upset to continue, I had to repeatedly ask before finally receiving the manager's email. One staff member was avoiding the situation, so another had to Google the hotel's email address. This was honestly hilarious. I could have done that myself. The fact that staff did not even know how to contact their own management says enough about the level of preparedness. There was no apology at all or meaningful service recovery. We were offered to stay on for the opera, but I had a flight to catch. Frankly, after experiencing one of the worst services I have encountered, I certainly would not have stayed on for anything else. I was also constantly being eyed by the staff while taking photos of the property, which made the experience even more uncomfortable. It is not about the money. It is my time. I was on vacation, and this was our last day. My time was wasted dealing with a situation that could have easily been avoided with basic preparation and communication. For a heritage property with such a strong reputation, the standard of service was way below subpar. Cheong Fatt Tze's legacy and the hotel's heritage cannot compensate for the incompetency of the staff. Completely disappointing. What kind of standard does The Blue Mansion uphold? Upon further research, reviews across different websites show a concerning consistency in complaints about staff incompetency. An utter embarrassment for The Blue Mansion.

Amazing food and was served by Jalal who was very sweet to us, helping us take photos. The restaurant also kindly provided a birthday cake which was much appreciated! Bread was delicious!

We had an amazing experience at Indigo! We visited once last year, and had to come back on our second trip to Penang. The service is incredible, not just attentive but also personable and warm. The food is so thoughtful- you can see how different local flavours have been reinterpreted and adapted by the chef. We look forward to our next visit!

Lunch costs approximately RM200 and is exquisitely prepared. Whether red or white meat, the doneness is perfectly controlled, ensuring each bite is tender and juicy. The fish and shrimp are a pleasant surprise, outperforming the beef and lamb. While the side dishes aren't particularly surprising, the overall quality remains excellent. Dining at the restaurant waives the Blue House entrance fee. However, even without this offer, it's still highly recommended to try this high-value fine dining experience in G Town; the ambiance, atmosphere, and food are all excellent.